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Ice and Fire Guest Satisfaction Survey

At Ice and Fire we value your holiday feedback and would like to hear what you have to say. We would appreciate you taking the time to fill in a short questionnaire to help us make our service even better. To say thank you we would like to offer you a returning guest discount - you will get a code for this when you submit the form below.

Your name:
Party leaders name:
Arrival date:
Which chalet did you stay in:
Where did you hear about Ice and Fire:
If other please specify:
What did you think of the website? Was it clear and easy to navigate? Any suggestions?
What did you think of the pre-arrival service? How could we improve it?
If you used Rental Republic for your ski hire, how would you rate the service?
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If you used Ice and Fire to book a transfer, how would you rate the service?
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If you used the Ice and Fire for your lift pass, how would you rate the service?
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Any comments on ski hire, liftpass or transfer service?
Which ski school did you use? Do you have any comments?
What did you think about the chalet? Would you recommend any improvements?
How clean was your chalet on arrival?
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How clean was your chalet kept during your stay?
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How would you rate the food and wine you were served in the chalet?
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How would you rate the hosting service you received in the chalet?
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Do you have any comments on the food, cleaning and hosting service?
Did you have any problems or queries during your stay? If so, were they resolved to your satisfaction?
Did your holiday meet your expectations?
Would you book another holiday with Ice And Fire?

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UK Office

Ice and Fire Ltd,
The Bristol Office,
2nd Floor,
5 High Street
Westbury-on-Trym,
BS9 3BY
0044 (0)7855 717 997
UK Limited Company No. 7191863

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© 2016 Ice and Fire Ski and Snowboard LTD. All Rights Reserved.